Universal Credit Help & Information

Universal Credit is a payment to help with your living costs, available if you’re on a low income, out of work, or you cannot work. Below are key topics and resources to help you understand, apply for, and manage Universal Credit, based on official information from GOV.UK.

Universal Credit is a monthly payment to help with your living costs. It replaces six legacy benefits: Income Support, Income-based Jobseeker’s Allowance, Income-related Employment and Support Allowance, Housing Benefit, Child Tax Credit, and Working Tax Credit.

  • You may be eligible if you’re on a low income, out of work, or cannot work.
  • It’s usually paid monthly, or twice a month for some people in Scotland.
  • It can help with housing costs, children, disability, and more.
Read more on GOV.UK

  • Age 18 or over (some exceptions for 16-17 year olds)
  • Under State Pension age
  • Have less than £16,000 in savings
  • Live in the UK
Eligibility details

  1. Check your eligibility.
  2. Gather required documents: ID, income statements, housing details, bank account info.
  3. Apply online at gov.uk/apply-universal-credit.
  4. You may need to attend an interview at your local Jobcentre Plus.
Step-by-step application guide

  • Universal Credit is made up of a standard allowance plus any additional amounts that apply to you (for children, housing, disability, etc).
  • Your payment may be reduced if you have other income or savings.
  • Use the benefits calculator to estimate your payment.
Universal Credit rates

  • Sign in to your Universal Credit account to check payments, update details, or communicate with your work coach.
  • Report any changes in your circumstances as soon as possible.
  • If you need help, contact Universal Credit helpline: 0800 328 5644.
Managing your claim

More Universal Credit Information

Information on this page is provided as a summary. For the most accurate and up-to-date details, visit GOV.UK Universal Credit.